Frequently asked questions

Clearing is the process that helps students without a university place to find vacancies on higher education courses. The service is run by the Universities and Colleges Admissions Service (UCAS) and it begins on the day GCE A-level/AS level results are published.

Clearing is aimed at students who want to begin an undergraduate course in September 2015 and who have not secured a confirmed university/college place following the publication of their results.

You are eligible for Clearing if one of the following applies:


  • you are not holding any offers from universities or colleges;
  • your offers have not been confirmed because you have not met the conditions;
  • you have declined, or not responded to, a changed course/date of entry/point of entry offer;
  • you have applied too late for your application to be considered before Clearing.

Most students using Clearing have already applied through UCAS but have not obtained a place on a course.

To be eligible for Clearing, you should not be holding any offers from any other institutions.  An ‘add Clearing choice’ button will appear on your UCAS Track profile, together with an individual clearing number.


Degree programmes with vacancies are listed under their broad subject headings. Also listed for each subject group will be the minimum entry requirements.

Course vacancies are available on:

  • Higher Education institutions’ websites
  • The UCAS website
  • The Telegraph

To apply for a place at Cardiff University, you should telephone:

Clearing Enquiry Centre on  029 2087 6000 from 7.00am on Thursday 13th August.

The Enquiry Centre Opening Times are as follows:

  • Thursday 13 August 07:00 – 20:00
  • Friday 14 August 08:00 – 18:00
  • Saturday 15 August 09:00 – 16:00
  • Sunday 16 August 10:00 – 13:00
  • Monday 17 August 08:00 – 18:00


When you contact the Clearing Enquiry Centre or speak to University admissions tutor, you should have the following information to hand:

  • The type of degree programme you want to apply for
  • The qualifications that you have by subject/grade
  • Your original UCAS application number
  • Your Clearing number

If you are provisionally offered a place, you will be requested to submit a Clearing application with details of the degree programme onto UCAS Track by midnight on the day the offer is made.

Please note: UCAS will open UCAS Track for Clearing applications and to provide Clearing numbers to applicants at 5pm on Results Day (13th August).

If you cannot submit your Clearing application within this time frame for any reason, please notify the Admissions Tutor who made the offer as soon as possible.


Once you have submitted your Clearing application and it has been accepted, an email to confirm the offer will be sent to you and you will be able to view the offer via UCAS Track. UCAS will also send you an official letter to confirm the offer.

If the course you wish to study has no vacancies, it may be possible to apply to a degree programme with vacancies which is closely related in content.

Our team of advisers on 029 2087 6000 will be able to assist you with this. If none of our courses are right for you, you should make contact with other universities with suitable courses.

You may also wish to contact UCAS on 0371 468 0 468 or

The Exam Results Helpline on 0808 100 8000 for further advice.

An ‘Adjustment’ period has been introduced by UCAS for those students that have met and exceeded the grade/point requirements of their firm offer.

The eligibility criteria are as follows:

  • only those applicants who have met and exceeded their original CF offer are eligible to seek Adjustment;
  • students must have paid the full fee to UCAS.

Applicants are not eligible to use Adjustment if:

  • they are confirmed (UF) at their firm choice but did not exceed the conditions of their offer;
  • they have a confirmed place on a changed course offer; or
  • their original offer was unconditional.

Students can register for Adjustment through their UCAS Track profile.

Students should think carefully before ‘adjusting’ to another university and consider the benefits that they may be giving up at their original firm choice institution such as a place in residences/scholarship/bursary etc.

A student has 5 calendar days from the date their offer is confirmed at their firm choice to apply for adjustment and to secure a place at another institution. The adjustment process ends on 31st August. Any student who applies for adjustment less than 5 days before the 31st August will only have the remaining days in the scheme to find a university place.

We can accommodate the vast majority of Clearing students in our student residences on a first-come first-served basis.

Once you have accepted your offer to study on a firm basis we will email you with instructions on how you can apply for University residences online. The sooner you apply for a place in University residences, the more likely it is that we will be able to offer you a place.  We will start processing Clearing applications for accommodation no later than week commencing 31 August 2015.

We will keep you up to date about the availability of rooms and do our very best to find you suitable accommodation. In the unlikely event of us being unable to allocate accommodation to you before Enrolment week, temporary hotel accommodation will be made available (for a limited period during September/October) for which a nominal charge will be made. As a guide, the charge for September 2014 was £15 per night.

We will continue to check availability of University residences and also provide support and guidance in securing private sector.

A wide range of information about University residences can be found on the Residences web pages.